We offer our customers the ability to apply for simple finance facilities to fund a purchase from us. Retail finance gives you the flexibility to buy what you really want now, not just what you can afford today by spreading the cost of your purchase over a repayment period that suits your budget.

On placing your order you will need to complete a finance application which is then reviewed along with a credit check by our finance provider. When your application has been accepted by V12 Retail Finance you will be asked to eSign the credit agreement and once in receipt of your purchase, V12 will make your agreement live and your monthly repayments will commence for the agreed term. 

Please note: We do not currently offer finance on any of our sale items. These orders will not proceed to the finance application if "Apply for finance" is selected at checkout. These will be manually cancelled.

Interest Free 0% APR Credit Options Available

Standard products:

Term Minimum Deposit
6 Months 10%
12 Months 10%
18 Months 10%
24 Months 20%
30 Months 20%
36 Months 20%

Engagement Rings:

Term Minimum Deposit
6 Months 20%
12 Months 20%
18 Months 20%
24 Months 20%
30 Months 30%
36 Months 30%


Product Information

  • Interest Free Credit
  • This is an interest free loan with no arrangement fees
  • You repay the loan amount through equal monthly payments spread over the chosen repayment period
  • Minimum loan of £500 applies
  • 0% APR finance is not available on Sale or Pre-owned items

 0% APR Finance Example:

  • Cash Price: £1800
  • Finance Option: Interest Free Finance (24 Months)
  • Deposit Amount: 20%
Monthly Payments £60.00
Purchase Price £1800.00
Deposit to Pay £360.00
Amount of Credit £1440.00
Amount of Interest £0.00
Number of Monthly Payments 24
Total Amount Payable £1800.00
Rate of Interest (Fixed) 0.00%
APR Representative 0%


Classic Credit Options Available

Term Minimum Deposit Interest (%APR*)
24 Months 10% 9.90%
36 Months 10% 9.90%
60 Months 10% 9.90%

 Product Information

  • This is a loan with interest of 9.90% APR Representative.
  • You repay the loan amount through equal monthly payments spread over the chosen repayment period.
  • Minimum loan of £500 applies

Classic Credit, 9.9% APR Representative Example:

  • Cash Price: £1800
  • Finance Option: Classic Credit 24 Months 9.9%
  • Deposit Amount: 10%
Monthly Payments £74.37
Purchase Price £1800.00
Deposit to Pay £180.00
Amount of Credit £1620.00
Amount of Interest £164.88
Number of Monthly Payments 24
Total Amount Payable £1964.88
Rate of Interest (Fixed) 5.09%
APR Representative 9.9%

Eligibility Criteria

You must:

  • Be at least 18 years of age
  • Have been a UK resident for 3 years or more
  • Be able to make repayments by direct debit
  • Be in regular employment* (minimum of 16 hours per week) including self-employment, or in permanent residence with your spouse/partner who is in regular employment

*If you are retired and receive a pension or registered disabled and unable to work, V12 Retail Finance may ask for proof of sufficient income.

Applying For Finance

  1. Browse our website and select the products you wish to finance and choose ‘Apply for Finance’ during the checkout. 
  2. Complete the lender’s online application form and wait for the credit decision, this usually takes only 30 seconds.
  3. Once approved*, we’ll deliver the goods to your home address listed in your credit agreement. Please note: Orders which have had an alternative shipping address or Collect from Store selected will be contacted to confirm delivery will be made t the home address listed in their finance application.

*Credit is subject to age and status. You must agree to the lender’s Terms and Conditions and electronically sign the Credit Agreement document before we can release the goods to you.

Information Required

During the loan application process you will be asked for your personal information such as name, 3 year address history, date of birth, email and telephone contact details and employment/income information. If you are accepted you will also need a credit or debit card registered to you at your address on the credit application so that the lender can carry out an electronic identity check. 

Processing Time

With most applications we expect that you will be given an acceptance or decline decision within 30 seconds. In some cases the lender may return the decision as ‘referred’.

You will then receive an email with further instructions once the underwriters have made a decision. For in store applications you can usually wait in the shop whilst the underwriters review your application. Underwriting hours are between 8am and 8pm, Monday to Friday (excluding Bank holidays), 9am and 6pm on Saturday, and 10am and 5pm on Sunday. If your application is referred outside of these hours then you may have to wait until the next working day for the decision. 


For finance orders made online or via mail order we are only able to deliver the goods to the address on your credit agreement (your home address). You will not be able to have the goods shipped to another address or collect the goods from us in person.

Returns & Cancellation Procedure

You have the right to withdraw from the credit agreement before the end of 14 days beginning with the day after the day on which you receive your executed copy of the agreement.

If you wish to return the order then please refer to our returns policy. If we accept your return we will contact the lender to cancel the credit agreement. We may not be able to cancel the finance if the return falls outside of our returns period.

Declined Credit Applications

You will be informed of the decision if the lender declines your application, the lender is unable to share the reason for decline with us. Applications are usually declined for reasons such as:

  • you do not meet the eligibility criteria (see above);
  • adverse credit reference agency information;
  • your credit score;
  • you are considered to be overcommitted; or
  • your existing account performance with other lenders.

The lender will give you the contact details for the credit reference agency used. They will also give you information on how to appeal the decision if you wish to discuss the matter. Please note that the lender is unable to discuss this over the telephone due to Data Protection rules. You should also note that each lender applies its own credit score to applicants so if you have recently been accepted for credit elsewhere this does not necessarily mean that appealing the decision on this basis alone will result in a change of decision.

Complaints Procedure

View our Vulnerable Customer & Complaints Policy.


V12 Retail Finance Logo

The Lender

Michael Jones Jeweller acts as a credit broker and not a lender and only offers credit products from Secure Trust Bank PLC trading as V12 Retail Finance. Not all products offered by Secure Trust Bank T/A V12 Retail Finance are regulated by the Financial Conduct Authority.

Secure Trust Bank is registered in England and Wales 541132. Registered office: One Arleston Way, Solihull, B90 4LH. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registration number: 204550. 

Michael Jones Co-operative Ltd, trading as Michael Jones Jeweller, is registered in England and Wales 22314R. Registered office: One Gold Street, Northampton, NN1 1SA. Michael Jones Co-operative Ltd is authorised and regulated by the Financial Conduct Authority. Our FCA registration number is 709571.

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