Our Services

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Dedicated Service Team

We have highly trained staff on the shop floor of all our showrooms who are happy to help with any service or repair enquiries that you may have. They also have first-hand experience working with our workshops & repair trades. This invaluable experience makes our service team an excellent source of knowledge and the first choice for repair services in Northampton & Banbury.

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Watch Workshop

We are proud to have a Rolex accredited watch workshop in our Gold Street, Northampton showroom and a fully equipped watch workshop in our High Street, Banbury showroom. Our watchmakers are trained to the highest level & regularly attend training sessions held by the major watch brands ensuring that we are able to work on the latest movements & are familiar with the newest models.

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Jewellery Workshop

Whether you are looking to have your precious items expertly repaired or you are looking for an experienced team to create something brand new, our jewellers are here for you. We have three full time goldsmiths who carry out repairs on anything from tiaras & mayoral chains to antique brooches, modern engagement rings or bespoke anniversary gifts as well as being able to create beautiful bespoke items.

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Having an up-to-date valuation of your precious items is so important. If lost or stolen, being able to produce documents stating not only its value but also the condition, quality, weight & size will speed up the process of making sure your item is replaced with one as close as possible to the original. As well as valuations for insurance, we also help with paperwork for probate & sales between parties.

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Ear Piercing

Having your ears pierced is a momentous day whether you're 7 or 70 & we understand that with the proper care & piercer we can make the experience a comfortable & relaxed process. Ear piercing is available in all our showrooms & no appointment is needed. We will only pierce the ears of children aged 7 or above & who want their ears pierced on the day. We have earring choices including 18ct & 9ct yellow or white gold & supply ear care solution for homecare of your piercing.

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Engraving IconEngraving

If you would like to make your gift that little bit extra special, we can add a personalised engraving for any occasion. Whether you would like a date on your wedding rings, a name on your locket or your team on a trophy we can arrange quality engraving either by hand or machine. We pride ourselves on our attention to detail so you can make lasting memories to cherish. Pop into any of our showrooms to find out more and arrange your engraving with our team.

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Pearl Restringing

Wearing strands of pearls are a classic style that will never go out of fashion. Beautiful pearls can be passed down from generation to generation but need care in order to keep them in a safe wearable condition. If you want to make sure your pearls remain in good condition for future generations, we recommend that pearls are restrung regularly, especially if you notice discolouration or stretching of the silk. Visit our experts in your local showroom to revive your pearls.

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Ring Removal

Getting a ring stuck on your finger is a worrying time. Whether it is a new ring that was misjudged or your fingers have swollen due to injury, illness or just over time – after you've exhausted the usual removal techniques we can be your last resort & cut the ring off for you with a quick & painless procedure. We advise that you let your finger settle down & recover for a few weeks then pop back to see us & we can repair & resize your ring so you can be wearing it again in no time.

Showroom Locations
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Rolex Repairs

As an authorised Rolex dealer with accredited workshops on site, we understand the importance of keeping your Rolex watch in good working order. Michael Jones is your first choice when it comes to the repair & maintenance of your Rolex timepiece. Whether it is a simple link removal or a full overhaul & service you can rest assured that it is being looked after by fully trained watchmakers in a fully equipped workshop using only genuine Rolex parts & equipment.

Our Rolex Specialists
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Rolex Serving Area

We are proud to boast a dedicated Rolex area in both our Gold Street & Banbury showrooms where you can browse for your next Rolex watch in comfort and style. We have over 100 models in stock in each of our showrooms so you can find the watch that is perfect for you. While you shop we can offer you tea, coffee or even a glass of champagne so that you relax and enjoy the full luxury Rolex experience. We look forward to welcoming you.

Our Rolex Showrooms
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Cash for Gold

We buy gold & precious metals for their scrap value in any of our showrooms. Please be aware that we may need to test your item, which would involve filing down a discrete area on the metal in order to establish the fineness of the piece. You may also need to leave the items with us for a short time while we do this. It is routine for us to always ask for ID when we buy scrap metal. If you are interested in getting your items assessed, please visit one of our showrooms.

Showroom Locations
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Ask Our Experts

The team here at Michael Jones Jeweller will be more than happy to answer any questions you may have about the wide range of jewellery, watches and services we offer. Simply call us on 01604 632 548 or send us a message via our enquiry form. You can also browse our FAQs, contact us via our online chat or submit your question directly to our experts online. However you choose to get in touch, we look forward to speaking with you and offering our services. 

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Watch Refinishing

Watch Refinishing

Our highly skilled onsite workshop team are able to expertly refinish your watch to remove blemishes, scratches and dents to get your watch looking as good as new. We specialise in luxury watches and will take the utmost care to remove only the minimum amount of metal to get the desired finish without compromising the style, keeping the lines and crispness that was intended by the manufacturer.

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Watch Service & Repairs

Service & Repairs

If you want to ensure reliable timekeeping it is prudent to service a watch approximately every three years, depending on the make and model. If your watch needs a service or repair, our skilled team will carefully strip and clean your watch, while our expert horologist will meticulously check all the parts for signs of wear or damage. Watch seals will also be replaced in our specialised process.

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Watch Battery Replacement

Battery Replacement

Battery replacement is an important procedure which is sometimes overlooked. Care must be taken in opening the watch to ensure no damage is caused to the fine metal. The visible movement is carefully cleaned so that any disturbed material doesn’t enter the movement mechanics. It is then checked for signs of damage or wear & if required resealed & tested for water resistancy.

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Authorised specialist to repair

Authorised Watch Specialist Find Out More

Watch Repair & Service Centre

Michael Jones Jeweller specialises in Watch Refinishing, Battery Replacement, Servicing and Repairs, Link Adjustment and more! We have a dedicated onsite Watch repair centre, and can turn around watch services extremely quickly.

Jewellery Service & Repairs

Whatever your jewellery requirements, our workshop will be happy to help. We are able to carry out all repair work, cleaning, ring sizing, restringing, restoration of antique pieces and the sourcing and setting of stones.

At Michael Jones Jeweller, we understand that Jewellery can have huge significance in one's life. We know that because of the sentimental and monetary value of these items, they must be handled with the utmost care and respect. You can be safe in the knowledge that work can be carried out in house, by our two fully trained Goldsmiths, without ever leaving the company.

Watch & Jewellery Valuations

Whether you need a valuation of your precious watches and jewellery for insurance replacement, probate, sales between parties or simply to find out what your valuables are currently worth – we can undertake a prompt professional valuation onsite without the need to send your items away.

Melanie and Robert are our expert valuers and have a combined experience of over 50 years in the trade. They are Fellows of the Institute of Registered Valuers and as such are qualified, experienced and knowledgeable. Using their skill, expertise and the latest equipment they will be able to give you a detailed written valuation in which you can trust.

To ensure that we undertake a thorough and detailed inspection of your items we need your item for approximately 7-14 days. Simply bring your item to us in any of our showrooms or contact us online for more information.

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